Telephone Number 0798 418 2966

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About Josephine

I currently work as a senior researcher at the King’s fund working with the Patient and Family Centred Care (PFCC) Programme. I am leading on research that aims to provide multi-disciplinary clinical teams with insights into what helps or hinders the implementation of changes designed to improve patient and user experience. Prior to taking up this post I worked as a Research Fellow at the NIHR King's College London Patient Safety and Service Quality (PSSQ) Research Centre conducting research on Governor involvement in Foundation Trusts and patient and public involvement in patient safety. I have published a number of articles in this area (see recent one’s below).

Previously I worked as a senior lecturer in social work. I became involved as a lay member in patient safety as a result of the untimely death of my daughter Krista, whilst under the care of Dr Shinebourne at the Royal Brompton Hospital, which I believe occurred as a result of medical negligence. I was subsequently invited by the Brompton to be involved in implementing the recommendations of a wider NHS Inquiry set up by the hospital to look at the concerns of a number of parents into similar concerns to my own, about their children's care. I went on to become chair of the Royal Brompton and Harefield NHS Trust Patient and Public Involvement Forum (PPIF), where I lead on the work on patient safety and clinical governance and equality and diversity issues. In 2007 I was chosen to become a Patients’ for Patient Safety Champion, England, part of the WHO Patient Safety Programme. In 2008 I gained a PhD in medical harm and patient empowerment.

More recently I have worked as part of an expert reference group with the Care Quality Commission to help develop their new inspection and regulation framework for NHS acute hospitals and mental health trusts. Over the last 10 years I have also been involved with various other projects connected to developing patient and public involvement (PPI) in healthcare and in patient safety. I was part of a Reference Group for the National Evaluation Study into Patient and Public Involvement published by the Healthcare Commission (2009); have carried out work on PPI in patient safety for the Department of Health and gave evidence to the Parliamentary Health Committee on Patient Safety in 2009, see link to evidence

Before taking up post at King's PSSQ I was project manager of the Patients for Patient Safety (PfPS) Project, run by the charity Action against Medical Accidents (AvMA) and funded by the National Patient Safety Agency. This two-year initiative was set up to develop strategies for achieving PPI in patient safety. Between 2007-2008 I also sat on the Department of Health's Information and Clinical Governance Subgroups of the Tackling Concerns Locally Working Group as a patient's representative implementing reforms from the Shipman Inquiry.

Recently Published Articles:

Ocloo, J.; O’Shea, A.; Fulop, N. (2013) Empowerment or Rhetoric? Investigating the Role of NHS Foundation Trust Governors in the Governance of Patient Safety. Health Policy. Published online DOI

Ocloo, J. & Fulop, N. (2011) Developing a 'Critical' Approach to Patient and Public Involvement in Patient Safety in the NHS: Learning Lessons from other parts of the Public Sector? Health Expectations June 2011.

Ocloo, J. (2011) 'Broadening the Patient Safety Movement: Listening, Involving and Learning from Patients and the Public'. In Rowley, C.A. & Waring, J. (eds) Socio-Cultural Perspectives on Patient Safety. Surrey: Ashgate Publishing Ltd.

Ocloo, J. (2010) Harmed patients gaining voice: Challenging dominant perspectives in the construction of medical harm and patient safety reforms. Social Science & Medicine. 71, 510-516.

Martin Bulmer and Josephine Ocloo (2010), 'Ethical issues in social measurement', Chapter 19 in G. Walford, V. Viswanathan and E. Tucker (eds) The SAGE Handbook of Measurement. London: Sage. Pages 377-388.

Bulmer, M. & Ocloo, J. (2008) 'Looking Forward – The Researcher’s Perspective'. Part Three, Chapter 10, in Strain, J.; Barnett, R.; & Jarvis, P.; (eds) Universities, Ethics and Professions. London: Routledge. Pages 127-138.

Previously Published Articles:

HSCNews International invited Josephine Ocloo to look at the subject of medical litigation from the viewpoint of her own experiences. Ms Ocloo provides a critical examination of the systems of investigation that are open to victims of medical harm in the UK.

You can view the complete published article which goes into more depth in PDF format by clicking this link HSCNews_IssueMarch2006Ocloo.pdf 313KB

The Break Through Programme is a self-management initiative that was set up to empower individuals affected by medical harm to work together in a supportive group context..

The Break Through Planning team was made up of Josephine, as well as Louise Price and John McConnell and was supported by AvMA as part of its support services. The concept of the Break Through Programme came into being following the success of a one day event ‘From Pain to Gain' which took place in May 2004 at Global Co operation House in London. This event was organised by what was to become the Breakthrough Planning Group and supported by AvMA and the Brahma Kumaris..

You can view the whole programme document in PDF format by clicking this link TheBreakthroughProgramme.pdf 152KB

You can view the complete published article which goes into more depth in PDF format by clicking this link HSCNews_IssueMarch2006Ocloo.pdf 313KB

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